Welcome Back, Jessica
Pulse Score
82
Pulse collects new reviews, looks for edited reviews and deleted reviews from Google every hour.
Location
Most Recent Reviews
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Elliot Green
The staff’s knowledge of the menu really helps in choosing something delicious every time.
1 day ago - 5 stars
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Kevin Cox
The restaurant’s atmosphere is not only clean but also perfectly relaxing.
1 week ago - 5 stars
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Rosie Watson
The restaurant’s cleanliness and organization really set it apart.
1 week ago - 5 stars
Rating
4.5
Reviews
300
Review Replies
224
Unreplied Reviews
76
Reviews per Month
Replies per Month
Latest Resources
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Why Online Reviews Are Crucial for Your Business
1. They Build Credibility and Trust A collection of positive reviews gives potential customers confidence that your product or service delivers on its promises. It’s digital social proof at its finest. 2. They Boost Visibility Online Reviews help you rank higher in search engines. Platforms like Google reward businesses with more and better reviews by pushing them up in local search results. Read more about Google Reviews and SEO on our resources page! 3. They Drive Conversions Products w
Apr 11, 2025 - 1 min read
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Generate Replies with Pulse Intelligence
We're still working extremely hard making Pulse the best it can be but we wanted to take this opportunity to tell you about a new feature we've just added to Pulse: Generated Replies. Generated Replies is an incredibly useful tool that you can use if you're not too sure what to reply with, especially if it's a negative review that you need to tread carefully with. Pulse Intelligence will carefully scan the review and ensure you have a great reply to match, no matter if it's a positive or negati
Mar 01, 2025 - 2 min read
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Managing Special Hours on Pulse
At Pulse, we want to make it easy for you to manage your Google locations and reviews all from one place, which is why we've just shipped an enhancement that allows you to manage your "Special Hours" within Pulse. Being able to manage "Regular Hours" already existed, Regular Hours being when you're open / closed throughout the week. Special Hours are slightly different in that they allow you to manage when you're open on specific days. Special Hours are perfect for times such as Christmas, when
Dec 30, 2024 - 2 min read
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Pulse 2.0 is Now Available
After months of hard work, we're super happy to announce the re-launch of Pulse, which we're naming Pulse 2.0. This is a (pretty much) complete re-write of the first version of Pulse, which we launched earlier this year and we're very excited for the future of Pulse. When we first started building Pulse, we adopted a "ship fast" mindset which meant we worked fast to get features out of the door and into the hands of our users. There's a couple of benefits to doing this: * It makes the platfor
Dec 07, 2024 - 5 min read
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See the Most Popular Words in Your Google Reviews
We recently posted about the launch of our Google Reviews Sentiment Summary feature: Google Reviews Sentiment Summary is now availableReading reviews is fun and all but what if you’re after just a quick sentence or two which sums up the current sentiment across your reviews, so you can see at a glance what people love about you and perhaps what people are unhappy about? We’re proud to announce thePulse ResourcesPulse Since then, we've been hard at work over the weekend, working on the next wid
Jul 15, 2024 - 2 min read
Latest Badges
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Each Day of the Week
Awarded for getting a review on each day of the week
Unlocked 15 hours ago
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4 Stars on Google
Awarded for getting a rating of 4 on Google
Unlocked 15 hours ago
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3 Stars on Google
Awarded for getting a rating of 3 on Google
Unlocked 15 hours ago
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2 Stars on Google
Awarded for getting a rating of 2 on Google
Unlocked 15 hours ago
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1 Star on Google
Awarded for getting a rating of 1 on Google
Unlocked 15 hours ago
Deleted Reviews
0
Reply Rate
74%
Latest Reply
1 week ago
Unique Replies
43
Reviews by Day
Reviews by Hour
Rating History
Star Distribution
Reviews needed for a 4.6 Rating
7
Reviews needed for a 5.0 Rating
2460
Reviews needed for 5 Stars
252
Pulse Score History
Lowest Rated Reviews
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Paula Khan
Our experience was disappointing; the pizza was cold, and the service was inattentive.
4 months ago - 1 star
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Ryan Robinson
The restaurant was uncomfortably noisy, and the wait time for our food was far too long.
6 months ago - 1 star
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Mandy Patel
The staff seemed uninterested, and the pizza lacked flavour, it was not a pleasant visit.
1 year ago - 1 star
Slowest Reply
16 hours
Fastest Reply
14 minutes
Average Reply
9 hours
Useful Links
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Google Business Profile
https://www.google.com/business/
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Prohibited and restricted content policy
https://support.google.com/contributionpolicy/answer/7400114
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Removing Google Reviews
https://support.google.com/business/answer/4596773
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Maestrox Review Card Stand
https://www.amazon.co.uk/Maestrox-Review-Card-Stand-Programmable/dp/B0D43JT76N
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NFC Cards
https://www.amazon.co.uk/Printable-Memory-Amiibo-NFC-Enabled-Smartphones-White/dp/B07Q352XC8
Sentiment Summary
"The overall sentiment of reviews is overwhelmingly positive, highlighting exceptional cleanliness, attentive and friendly staff, delicious pizza, and a welcoming atmosphere, although there were a couple of minor mentions of noise and slower service."
Please note that this summary is updated weekly to include any new reviews and exclude reviews older than 3 months.