Welcome Back, Jessica

In today's fast-paced digital environment, customer feedback can be the make-or-break factor for businesses. Managing and responding swiftly to reviews has never been more crucial. Quick responses not only enhance customer satisfaction but also demonstrate your brand’s commitment to excellent customer service and continual improvement. That's why we're thrilled to share exciting news from a recent independent study we conducted. The results are clear: Pulse Review notifications consistently bea

Jun 26, 2025 - 1 min read

💡Pulse Intelligence is only available on Pulse Pro Over the Easter weekend, we were hard at work improving Pulse Intelligence and we're excited to now share the updates we've made! Pulse Intelligence is the umbrella name for a bunch of Pulse features that are powered by Artificial Intelligence and we first launched it in June 2024 with our chat bot, we titled PulseBot. PulseBot was then renamed to Pulse Intelligence and we started building more and more features that are powered by AI. Newe

Apr 22, 2025 - 2 min read

1. They Build Credibility and Trust A collection of positive reviews gives potential customers confidence that your product or service delivers on its promises. It’s digital social proof at its finest. 2. They Boost Visibility Online Reviews help you rank higher in search engines. Platforms like Google reward businesses with more and better reviews by pushing them up in local search results. Read more about Google Reviews and SEO on our resources page! 3. They Drive Conversions Products w

Apr 11, 2025 - 1 min read

We're still working extremely hard making Pulse the best it can be but we wanted to take this opportunity to tell you about a new feature we've just added to Pulse: Generated Replies. Generated Replies is an incredibly useful tool that you can use if you're not too sure what to reply with, especially if it's a negative review that you need to tread carefully with. Pulse Intelligence will carefully scan the review and ensure you have a great reply to match, no matter if it's a positive or negati

Mar 01, 2025 - 2 min read

At Pulse, we want to make it easy for you to manage your Google locations and reviews all from one place, which is why we've just shipped an enhancement that allows you to manage your "Special Hours" within Pulse. Being able to manage "Regular Hours" already existed, Regular Hours being when you're open / closed throughout the week. Special Hours are slightly different in that they allow you to manage when you're open on specific days. Special Hours are perfect for times such as Christmas, when

Dec 30, 2024 - 2 min read

https://www.google.com/business/

https://support.google.com/contributionpolicy/answer/7400114

https://support.google.com/business/answer/4596773

https://www.amazon.co.uk/Maestrox-Review-Card-Stand-Programmable/dp/B0D43JT76N

https://www.amazon.co.uk/Printable-Memory-Amiibo-NFC-Enabled-Smartphones-White/dp/B07Q352XC8