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Pulse Score
80
Pulse collects new reviews hourly and looks for edited reviews, deleted reviews and new replies weekly on Wednesday.
Google Location
Most Recent Google Reviews
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John Anderson
You can count on the team to make perfect recommendations based on your taste.
2 days ago - 5 stars
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Francesca Young
The staff here are exceptional—friendly, knowledgeable, and attentive.
3 days ago - 5 stars
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Bruce Thomas
The team’s hospitality and the comfortable setting make it a joy to dine here.
6 days ago - 5 stars
Google Rating
4.5
Google Reviews
300
Google Review Replies
224
Unreplied Google Reviews
76
Google Reviews per Month
Google Replies per Month
Latest Resources
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See the Most Popular Words in Your Google Reviews
We recently posted about the launch of our Google Reviews Sentiment Summary feature: Google Reviews Sentiment Summary is now availableReading reviews is fun and all but what if you’re after just a quick sentence or two which sums up the current sentiment across your reviews, so you can see at a glance what people love about you and perhaps what people are unhappy about? We’re proud to announce thePulse ResourcesPulse Since then, we've been hard at work over the weekend, working on the next wid
Jul 15, 2024 - 2 min read
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Google Reviews Sentiment Summary is now available
Reading reviews is fun and all but what if you're after just a quick sentence or two which sums up the current sentiment across your reviews, so you can see at a glance what people love about you and perhaps what people are unhappy about? We're proud to announce the Google Reviews Sentiment Summary widget, which is available on your Pulse dashboard right now. It's a great way of quickly getting an overall view of what people are saying about you and could even offer you some quick wins if there
Jul 13, 2024 - 1 min read
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Showing Deleted Google Reviews
Any Google review has the option of being deleted. There's several reasons why a Google review may end up being deleted: * Whilst the author might have had a bad experience, perhaps they received a positive follow up that addressed their issues, and they no longer feel the need to have their negative review of your business showing on Google. * The author may have mistaken your company for another company. This can and does happen so it's always wise to ensure your company stands out from oth
Jun 16, 2024 - 1 min read
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Introducing PulseBot
At Pulse, we want to use AI to help give our users the very best tools to help them manage their online reviews. Today, we're happy to announce PulseBot. PulseBot is an AI assistant we built using the OpenAI API and is available to all Pulse users when logged into the platform. You might be wondering what you could possibly use PulseBot for and, well, the possibilities really are endless and this post would be huge if we were to list them all. Instead, let's take some example scenarios that Pu
Jun 08, 2024 - 1 min read
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Time: Will Pulse Save Me Time?
In today's fast-paced world, time is one of the most valuable resources for any business. Managing multiple tasks efficiently is crucial, especially when it comes to handling customer reviews. The Pulse dashboard is designed with time-saving in mind, offering a centralised platform to view, manage, and sort your online reviews with ease. But will Pulse save you time? Let's delve into how this innovative tool can streamline your workflow and make managing reviews a breeze. Centralised Managemen
May 30, 2024 - 2 min read
Latest Badges
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Each Day of the Week
Awarded for getting a review on each day of the week
Unlocked 5 hours ago
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Pulse Score of 75
Awarded for getting a Pulse Score of 75
Unlocked 5 hours ago
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Pulse Score of 50
Awarded for getting a Pulse Score of 50
Unlocked 5 hours ago
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Pulse Score of 25
Awarded for getting a Pulse Score of 25
Unlocked 5 hours ago
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Verified Account
Awarded for getting Verified on Google
Unlocked 5 hours ago
Deleted Google Reviews
0
Google Reply Rate
74%
Latest Google Reply
1 day ago
Unique Google Replies
43
Google Reviews by Day
Google Reviews by Hour
Google Star Distribution
Google Reviews needed for a 4.6 Rating
7
Google Reviews needed for a 5.0 Rating
2460
Google Reviews needed for 5 Stars
252
Pulse Score History
Lowest Rated Google Reviews
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Anthony Richards
Our experience was disappointing; the pizza was cold, and the service was inattentive.
4 months ago - 1 star
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Lauren Matthews
The staff seemed uninterested, and the pizza lacked flavour, it was not a pleasant visit.
5 months ago - 1 star
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Mohammed Walker
The restaurant was uncomfortably noisy, and the wait time for our food was far too long.
1 year ago - 1 star
Google Review Likes
692
Slowest Google Reply
1 year
Fastest Google Reply
11 minutes
Average Google Reply
5 hours
Useful Links
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Google Business Profile
https://www.google.com/business/
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Prohibited and restricted content policy
https://support.google.com/contributionpolicy/answer/7400114
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Removing Google Reviews
https://support.google.com/business/answer/4596773
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Maestrox Review Card Stand
https://www.amazon.co.uk/Maestrox-Review-Card-Stand-Programmable/dp/B0D43JT76N
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NFC Cards
https://www.amazon.co.uk/Printable-Memory-Amiibo-NFC-Enabled-Smartphones-White/dp/B07Q352XC8
Top Google Competitors
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Crust Almighty
Pulse Score: 99 - Score Change: 4
Current Position: 1 - Position Change: 0
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Urban Crust Pizza Place (Middlesbrough)
Pulse Score: 80 - Score Change: 0
Current Position: 2 - Position Change: 1
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Hot Slice Paradise
Pulse Score: 70 - Score Change: -10
Current Position: 3 - Position Change: -1
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Ye Olde Pizza Parlour
Pulse Score: 42 - Score Change: -1
Current Position: 4 - Position Change: 0
Google Sentiment Summary
"Overall, the reviews highlight a clean and inviting atmosphere with friendly, knowledgeable staff providing attentive service, though there are isolated concerns about noise, service speed, and occasionally the quality of the pizza."
Please note that this summary is updated each Wednesday to include any new reviews and exclude reviews older than 3 months.